Beacon Health & Fitness receives Excellence Award for member experience

Beacon Health & Fitness receives Excellence Award for member experience

GRANGER, Ind. – Beacon Health & Fitness in Granger acquired the 2022 Annual MXM Location of Excellence Award, celebrating the health heart’s dedication to offering distinctive providers for its members.

The Excellence Award is given to health facilities that exceed expectations for member satisfaction. Winning facilities made enhancements on their providers by amassing and evaluating member suggestions.

Award recipients have not less than 240 legitimate member suggestions responses from the final six months of 2022. In these responses, the gyms needed to obtain the next scores:

  • An common rating of 9 or increased in 4 required classes (entrance desk employees friendliness, general employees friendliness, health heart cleanliness, chance to advocate)
  • An common rating of 9 in a single flex class (tools situation, locker room/showers, employees help, group train/health lessons, private coaching providers)

“Beacon Health and Fitness Granger is a mannequin of member expertise excellence for health golf equipment world wide,” mentioned Blair McHaney, CEO of MXM, a number one health heart member expertise administration platform firm. “The MXM Location of Excellence Award winners optimize placing the buyer on the heart of membership operations. Just ask their members — as a result of we have.”

Click here to learn more about Beacon Health & Fitness Granger and its other locations in South Bend, Elkhart, and Three Rivers.

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