A Welwyn Garden City-based health membership has achieved two awards on the Anytime Fitness National Conference.
Anytime Fitness primarily based in Welwyn Garden City beat out 200 different branches throughout the UK to win the Club Team of the Year and the Mystery Shop Performance award.
General supervisor John Turner stated: “It was a fantastic honour to win two awards. Even extra in order that the awards have been primarily based on crew efficiency, which is the place I feel we differentiate ourselves from different gyms.
“We present an surroundings the place all members really feel a part of a neighborhood and never only a quantity. We attempt to greet everybody with a smile and a heat welcome and at all times make an effort to get to know our members on a extra private degree.
“Our membership efficiency has been nice over the earlier 12 months and our restoration from the COVID pandemic has been testomony to the pleasant and interesting crew we’ve in place.
“It was additionally resulting from our laborious work in integrating our membership into the neighborhood with charities, partnerships and social occasions. We have constructed a superb relationship with Oaklands College in addition to the council, offering fitness center entry and lessons to individuals in unlucky conditions.”
The WGC crew had gained the best rating on their Mystery Shop audit. The rating was primarily based on three elements the place they have been assessed on how they dealt with various kinds of enquiries; e-mail, cellphone name and bodily walk-in.
“I acquired the e-mail and cellphone name enquiries, however a giant shout out to Felicia for smashing the all-important walk-in thriller store.
Along with this victory, the WGC crew has additionally been shortlisted for Gym Team of the Year for the National Fitness Awards.
“To be shortlisted for the second-year working is a large achievement. These awards carry collectively the elite of the health trade and to be included on this group of wonderful well being golf equipment and health people highlights our fitness center ethos and neighborhood.
“The customary of competitors may be very excessive, and we’re immensely proud to even be shortlisted. Let’s hope we are able to carry it house to Welwyn Garden City this time round,” John added.