ABC and Crunch have labored collectively since 2014 and much more intently throughout COVID-19. ABC’s agile response to ship scalable options to assist golf equipment develop amid the pandemic performed a big function in Crunch’s choice to proceed its partnership. ABC labored alongside Crunch to assist franchisees and members within the pivot to digital health and rapidly implement new automated processes to handle the closing and reopening of golf equipment throughout the nation.
In specific, ABC’s revenue-cycle administration system enabled Crunch franchisees to seamlessly handle billing and funds in addition to the freezing and unfreezing of tens of millions of member accounts all through the pandemic. The firm additionally rolled out a number of new instruments, together with the know-how resolution behind the Crunch-o-Meter. The Crunch-o-Meter permits Crunch members to see real-time health club capability ranges whereas giving membership operators the flexibility to implement occupancy limits to satisfy social distancing laws.
Even although many health chains confronted unprecedented enterprise challenges, Crunch and its franchisees have loved vital progress within the final 12 months, seeing memberships rise by 6% and unveiling 36 new golf equipment through the pandemic. It is at present on observe to achieve 400 places by the tip of 2021 and surpass 500 gyms in 2022. As the model’s footprint quickly expands, its companions should possess the flexibility to adapt and develop alongside them whereas sustaining the identical high quality of assist at each stage. As such, scalability and suppleness have been vital elements within the choice to increase their partnership with ABC.
“Opening greater than 100 services per 12 months in our subsequent stage of progress, we knew it was vital to have a companion who may scale with us right now and sooner or later. ABC has proven time and time once more that they’re uniquely positioned available in the market to offer configurable software program and on-the-ground assist throughout our total franchise,” commented Dan Gallagher, Chief Financial Officer at Crunch Fitness. “From the beginning, our relationship has been one among collaboration, with ABC supporting us each step of the way in which, particularly through the pandemic. We are excited to see what we’ll accomplish collectively within the coming years.”
Crunch Fitness Executive Vice President, Mike Neff added, “The complete resolution not solely continues to enhance our franchisee satisfaction, however it’s additionally the muse to our differentiating providing to please our members. ABC is well-positioned to ship subsequent era of membership administration options that can assist us present wonderful member experiences and streamline membership operations.”
“The rise of digital health has enabled members to actually personal their health expertise through the pandemic. Now, because the business recovers and client expectations change, there’s a rising want for membership operators to spend money on options that assist them higher meet their members’ evolving wants,” stated Mike Escobedo, Chief Client Officer, ABC Fitness Solutions. “Crunch has been forward of the curve in embracing know-how to reinforce the member expertise, and it has paid dividends. We are thrilled to broaden our collaboration.”
In addition to customized and scalable know-how and assist providers, the brand new partnership may even ship vital price financial savings to Crunch Fitness, permitting them to focus their consideration on progress slightly than designing and constructing an inner assist system for his or her rising franchise community.
About ABC Fitness Solutions
ABC Fitness Solutions (abcfitness.com) is the premier supplier of software program and associated providers for the well being and health business. Building on a status for excellence in assist for golf equipment and their members, ABC is the trusted supplier to spice up efficiency and create a Total Fitness Experience for members of golf equipment of all sizes, whether or not a nationwide franchise, regional chain, or a native health club. Founded in 1981, ABC helps practically 16,000 golf equipment and services globally carry out higher and extra profitably, providing a complete SaaS membership administration resolution that allows membership operators to attain optimum efficiency. ABC Fitness Solutions is a Thoma Bravo portfolio firm, a non-public fairness agency centered on investing in software program and know-how firms (thomabravo.com).
About Crunch Fitness
Crunch is a health club that believes in making critical train enjoyable by fusing health and leisure and pioneering a philosophy of ‘No Judgments.’ Crunch serves a health group for all types of individuals, with all sorts of objectives, exercising all other ways, working it out on the similar place collectively. Today, we’re famend for creating one-of-a-kind group health lessons and distinctive programming for our wildly numerous members. Headquartered in New York City, Crunch serves over 1.6 million members with over 380 gyms worldwide in 30 states, Puerto Rico, Canada, Spain, and Australia, and can quickly be open in Portugal and Costa Rica. Crunch is quickly increasing throughout the U.S. and across the globe. Learn extra at: https://www.crunch.com/
Media Contact: Patrice Gamble, [email protected]
SOURCE ABC Fitness Solutions, LLC